Smart Home Program
Take control of home energy usage and save with the Smart Home Program
Learn how you can leverage integrated energy-efficient Smart Home products to reduce and manage your home’s energy consumption. Rebates are available to help you start saving!
Smart Home Program
Take Control of Home Energy Usage and Save with the Smart Home Program
Learn how you can leverage integrated energy-efficient Smart Home products to reduce and manage your home’s energy consumption. Rebates are available to help you start saving!
Program Introduction
Customer Eligibility
FAQ
Contact Us
Program Introduction
This program is also available in Virginia.
Program Details
Dominion Energy’s Smart Home program connects residential customers with smart home technology to make your home more convenient, personalized and energy efficient. Smart home technology is rapidly evolving, and Dominion Energy is offering rebate incentives on smart home products to help you start saving.
In this program, smart home technologies are bundled together in a convenient Smart Home Kit which is available for purchase with an instant discount here. In order to receive the discount, the kit must be purchased online on the program web page. Please have your Dominion Energy account number ready.
See the kit details and incentive amounts on the Rebate Measures Chart.
SMART HOME KIT |
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This kit contains:
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Retail Price:
Your Price: $174.96with an Instant Rebate of $25 from Dominion Energy |
ADD-ON DEALS AVAILABLE AT CHECKOUT |
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Sense Home Energy Monitor gives you unparalleled oversight of your home's energy use and activity. Through Sense, you can track how much electricity you're using down to each device, what time your kids got home, or when someone leaves the basement light on. Sense identifies patterns in your energy use to help your family be more efficient, informed, and secure. Monitor real-time data through our iOS, Android, and web apps. Set energy savings goals as well as custom notifications for critical devices like your sump pump or well pump. Note: The Sense Home Energy Monitor requires CT clamp installation to your home's electrical panel by a certified electrician to avoid risk and injury. |
Retail Price:
Your Price: $229.00with an Instant Rebate of $70 from Dominion Energy |
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The ecobee Smart Thermostat Enhanced uses advanced sensor technology to intelligently adjust for comfort where and when you need it, saving you money and energy.
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Retail Price:
Your Price: $139.99with an Instant Rebate of $50 from Dominion Energy |
Total Retail Price:YOUR TOTAL PRICEwith instant rebates of up to $145 |
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*Existing Smart Home Kit offering is available to Dominion Energy Virginia and North Carolina customers through July 31st, 2023. Kit measures will be reviewed on an annual basis and measures may change based on new technology. Limit one (1) kit per validated account.
SMART HOME KIT
This kit contains:
- One (1) Kasa Smart Plug with Energy Monitoring
- One (1) two-pack of Kasa Smart Wi-Fi Plug Minis
- One (1) Phillips Hue Smart LED Starter Kit that contains one (1) Hue Bridge and four (4)ENERGY STAR® certified 75-watt equivalent LED general-purpose bulbs
- One (1) Philips Entry Motion Sensor
Retail Price:
$199.96
Your Price:
$174.96
with an Instant Rebate of $25 from Dominion Energy
ADD-ON DEALS AVAILABLE AT CHECKOUT
Sense Home Energy Monitor gives you unparalleled oversight of your home’s energy use and activity.
Through Sense, you can track how much electricity you’re using down to each device, what time your kids got home, or when someone leaves the basement light on. Sense identifies patterns in your energy use to help your family be more efficient, informed, and secure. Monitor real-time data through our iOS, Android, and web apps. Set energy savings goals as well as custom notifications for critical devices like your sump pump or well pump.
Note: The Sense Home Energy Monitor requires CT clamp installation to your home’s electrical panel by a certified electrician to avoid risk and injury.
Retail Price:
$299.00
Your Price:
$229.00
with an Instant Rebate of $70 from Dominion Energy
The ecobee Smart Thermostat Enhanced uses advanced sensor technology to intelligently adjust for comfort where and when you need it, saving you money and energy.
- Improved occupancy detection via radar presence detection and air pressure sensing
- 50% larger bezel-less screen and brand new software user interface
- HVAC accessory support
- Updated radio/Wi-Fi antennas + CP
- Comes equipped with eco+
The smarter Wi-Fi thermostat that’s built on intelligence, so comfort and savings are automatic.
Retail Price:
$189.99
Your Price:
$139.99
with an Instant Rebate of $50 from Dominion Energy
Total Retail Price: $688.95
YOUR TOTAL PRICE: $543.95
with instant rebates of up to $145
*Existing Smart Home Kit offering is available to Dominion Energy Virginia and North Carolina customers through July 31st, 2023. Kit measures will be reviewed on an annual basis and measures may change based on new technology. Limit one (1) kit per validated account.
Benefits of Participation
COMFORT
Now it’s even easier to control your home’s heating and cooling, lighting, and appliance energy usage. Get peace of mind by having control of some of your home’s biggest energy consumption, all in one place. Simply use your smartphone or energy monitor to adjust your settings accordingly.
CONVENIENCE
With integration between your smart-home devices and your smartphone, you’ll have increased control over your home’s energy use, even remotely. You’ll have the ability to put your devices on a schedule, allow devices to perform energy-efficient actions on their own, and connect to other smart technologies.
SAVINGS
The Smart Home Program puts you in control of your home’s energy use. When you have increased management and proper control of your energy use, you can save energy and money. Plus, you will be eligible for rebates to help offset the cost of the new technology.
Customer Eligibility
Participation Requirements
You must be a Dominion Energy North Carolina residential customer who:
- Lives in a single-family detached residence or a single-family attached residence
- Is responsible for the electric bill
- Is the owner of the home or is able to secure permission to complete the measures
Please review additional requirements through the Program’s Terms and Conditions. By participating in this program, you are signifying your agreement to the Terms and Conditions of the Residential Smart Home Program.
Contact Us
The Basics
What is a Smart Home?
A smart home is a home that is equipped with technology to remotely control and automate household systems. Examples include lighting equipped with motion sensors, smart plugs, thermostats, energy monitors and other connected appliances.
What is Home Automation?
Home automation allows you to monitor and control home features such as lighting, the temperature, entertainment systems, appliances and energy usage.
Why does Dominion Energy care about Smart Homes?
There are many benefits to smart home products including the ability to control devices and save energy when not in use. Therefore, Dominion Energy is helping their residential customers access smart home products that provide energy savings.
What is included in Dominion Energy’s Smart Home Kit?
The base kit includes 4 Philips Hue smart light bulbs, a Philips Hue Hub, a Philips Hue Room Motion Sensor, and 3 Kasa Smart plugs. Want to save even more energy? Further enhance your base kit by adding on a Sense Energy Monitor and ecobee Enhanced Thermostat. The complete smart home kit is available for purchase on Dominion Energy’s Store with up to $145 available in instant rebates.
Why did Dominion Energy pick these specific manufacturers/models?
The kit components were selected based on advanced technology, competitive pricing and overall customer experience.
Is there an incentive for Dominion Energy’s Smart Home Program?
Yes! If you purchase the Smart Home Kit from the Dominion Energy online store at smarthome.domsavings.com, you will automatically receive $25 off the base kit. If you purchase the smart thermostat or home energy monitor, you are eligible for an additional automatic rebate: $50 for the smart thermostat and $70 for the home energy monitor. If you purchase the full kit, you will receive an instant rebate of $145.
Is there a shipping fee?
Shipping is free. It typically takes up to ten days to receive your order and you will be provided with a tracking number after checkout.
Can I add additional smart home products to my home?
Yes! We hope that this kit is just a starting point or part of your smart home ecosystem.
Eligibility/Compatibility
What kind of customers are eligible to participate in this program?
Any Dominion Energy residential customer who lives in a single-family home in the state of North Carolina can participate however there are a few exceptions:
- If you are a renter, you should get approval from your landlord for purchasing hardware that will be installed in the home (thermostat or home energy monitor).
- If you or your home’s previous owners received a rebate for a smart thermostat through a Dominion Energy Program, you will not be eligible to purchase the additional thermostat through this program but you can still purchase the base kit and the home energy monitor.
- If you or your home’s previous owners received a rebate for a Smart Home Energy Management System under Dominion Energy’s Home Retrofit Program, you would be ineligible to purchase the Smart Home Kit.
How do I know if the ecobee thermostat is compatible with my home/HVAC system?
Use ecobee’s compatibility checker at: https://www.ecobee.com/en-us/compatibility/thermostat/.
How do I know if the Sense Home Energy Monitor is compatible with my home?
Review Sense’s compatibility article here: https://help.sense.com/hc/en-us/articles/115006132768-Compatible-electrical-panel-configurations.
What if I already participated in Dominion Energy’s Smart Thermostat Program?
If you have participated in Dominion Energy’s Smart Thermostat program, you will not be eligible to purchase an additional thermostat through this program. However, you can still purchase the base kit which includes 4 smart light bulbs, 3 smart plugs, a room motion sensor, and hub. You can also further enhance your base kit by purchasing the energy monitor.
I purchased some of these devices, but I did not purchase them from Dominion Energy’s online store. Can I submit for a rebate?
Unfortunately, the only way to obtain the rebate is to purchase directly from Dominion Energy’s online store at smarthome.domsavings.com.
Are these products compatible with Alexa, Google Home, SmartThings, or Apple?
All the devices are compatible with Amazon’s Alexa and Google Home. Most kit components are also compatible with Samsung’s SmartThings and the Apple Homekit. For more information on compatibility, visit each manufacturer’s website.
I have solar panels. Can I connect to the home energy monitor to monitor my solar production?
Yes, you can purchase Sense Flex Sensors so you can monitor your solar production. For more information and where to purchase, visit: https://sense.com/.
Installation
Do I need to hire a contractor to install my kit?
The base kit (4 smart light bulbs, 3 smart plugs, a motion sensor, and hub) can be installed by yourself. However, if you decide to add further enhancement to your base kit with the energy monitor, you are required to hire a licensed electrician of your choice to install the device inside your electrical panel. In addition, while you can install the add on thermostat on your own, some customers may prefer to hire an electrician to install that as well.
I heard that a home energy monitor is easy to install. Why do you require a licensed electrician to install it?
Installation of a home energy monitor is complex and must be installed inside the home’s electrical panel. As a result, you need to hire a licensed electrician in the state of North Carolina to install it to ensure the safety of you and your household.
Where should I place the smart plugs?
Use your smart plugs inside your home located in a dry environment only. Consider using smart plugs with devices that may draw power in standby mode. For example, a computer, television, indoor security lighting, dehumidifier, or air purifier.
Troubleshooting
I haven’t received my kit yet or it arrived damaged/non-functioning. Who do I contact?
We are sorry for the inconvenience. Please contact TechniArt at: 804-600-3200.
I’m having installation or technical issues. Who do I contact?
We are sorry to hear that and hope that the issue is resolved shortly. To start, please contact the manufacturer of the product:
Manufacturer Toll-Free Number or Email Online Support Hours of Support ecobee 1-877-932-6233 support.ecobee.com - Mon-Fri, 8am – 11pm EST
- Sat-Sun, 9am – 9pm EST
Philips Hue 1-800-555-0050 philips-hue.com/support Mon-Fri, 8am – 8pm EST Kasa Smart/TP-Link - 1-866-225-8139
- support.usa@tp-link.com
tp-link.com/us/support 24/7 Sense support@sense.com help.sense.com Mon-Sat, 8am – 8pm EST If you continue to have issues, please contact customer service at: 804-600-3200.