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FAQs

Do you offer free energy efficiency programs?

The Virtual Energy Audit Quiz offers a no-cost opportunity to receive energy efficiency tips for your home. Even better: eligible customers can receive a no-cost kit of energy efficient products.

Get started by taking our quiz
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How much does installation cost for insulation, thermostats, heat pump water heaters, and more?

Please check with participating contractors since installation cost is subject to the contractor’s rate.

Can I use a different contractor rather than a Dominion Energy Conservation Program participating contractor?

In most cases, you must work with a participating contractor to be eligible for program participation.

When will my rebate be paid?

According to program terms and conditions, rebates can be expected within 90 days from the date that all paperwork has been submitted.

How much will I receive in rebate dollars?

Your rebate amount will be determined by your eligibility and the upgrades and measures you implement. Please consult the measures chart for the program you are interested in to determine specific rebate amounts.

If I do not have all the required data for the rebate application, can you make an exception?

No, we cannot process incomplete rebate applications.

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