Water heating is the 2nd largest energy expense in your home, accounting for about 18% of your utility bill.
It’s easy to earn incentives on your water energy usage with the Residential Water Energy Demand Response Program from Dominion Energy.
You’ll help your community’s energy demand by allowing Dominion Energy to make minor, short-term adjustments to your heat pump water heater’s temperature settings during periods of high energy demand. You’ll always have control of your heat pump water heater, and can pause or opt out of participation at any time.
Heat Pump Water Heaters
Heat pump water heaters use electricity to move heat from one place to another, rather than generating heat directly. Due to this design, heat pump water heaters can be 2-3x more energy efficient than conventional electric resistance water heaters.
The Water Energy Savings Program offers a rebate up to $400 off the purchase of a new heat pump water heater that meets ENERGY STAR® performance requirements.
Available Measures
Smart Home kit options include:
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Enroll in the Smart Thermostat Rewards Program before September 30 and receive $25 after your first summer of enrollment. Plus, if you participate in at least 75% of the event hours of the summer season, you will receive an additional $10, for a total first-year incentive award of $35, and $10 per year thereafter.
Plus, each month you will receive a Connected Savings Energy Scorecard based on your individual HVAC runtime data and setpoint patterns. You can learn more about the Connected Savings Energy Scorecard here.
Participants help Dominion Energy manage higher energy demand by allowing specific, short-term adjustments to your HVAC system via your wi-fi thermostat. In most cases, you won’t notice adjustments to your home’s HVAC system, or your comfort. And you’ll always have ultimate control.
Customers do not have to purchase a smart thermostat through the Dominion Energy program to participate in this program.
Ready to get started with a smart thermostat? Enroll using the links below.
If your thermostat brand is not listed, it is not currently eligible. Check back for updates.
Smart Thermostat Rewards Program
Choose your thermostat brand to get started:
The Honeywell Home trademark is used under license from Honeywell International, Inc. All rights reserved.
You will receive your Energy Scorecard via email from No-Reply@Resideo.com. For additional questions about the Energy Scorecard, please contact domhelp@honeywell.com.
Heat Pump Water Heaters
The Water Energy Savings program offers a rebate up to $400 off the purchase of a new connected heat pump water heater that meets ENERGY STAR performance requirements.
Heat pump water heaters move heat from one place to another using electricity, instead of generating heat directly. Due to this design, heat pump water heaters can be up to two to three times more energy efficient than conventional electric resistance water heaters.
Variable Speed Pool Pumps
Pool owners can save energy and receive a rebate of up to $300 off the purchase of an ENERGY STAR certified variable speed pool pump through the Water Energy Savings Program. A variable speed pool pump can reduce pool pump energy use by up to 75%.
Participation Benefits
Personalized Report
All cost-effective options and easy to follow recommendations that will help reduce your energy usage
Participating Contractors Network
Contractors who can provide evaluations for manufactured, modular, and mobile homes.
How it works
1
Purchase an eligible heat pump water heater and have it installed
If you already own an eligible model, skip to step 2
2
If you have an eligible AO Smith heat pump water heater, enroll in the Water Energy Demand Response program to continue earning incentives each year after successful participation
- Your heat pump water heater must participate in 75% of the event hours of a given demand response season to qualify for the incentive.
- Get rewarded with $40 after your first year of participation and $10 per year thereafter.
What if I don't have an AO Smith heat pump water heater?
If you don't have an eligible AO Smith heat pump water heater, you can purchase one from a retailer of your choice and apply for a rebate. If your heat pump water heater's brand is not listed, it is not currently eligible for program participation.
Choose your smart thermostat
Receive a $30 rebate for purchasing an ENERGY STAR certified smart thermostat from a retailer of your choice! More eligible smart thermostats are available and eligible smart thermostats can be purchased from additional retailers. Please visit the ENERGY STAR website to discover more options.
Please review additional requirements through the Program’s Terms & Conditions for your state: North Carolina or Virginia. By participating in this program, you are signifying your agreement.
Simply complete the online home energy audit, which will walk you through questions about your home and lifestyle. A no-cost energy savings kit will be sent to your door at no charge to you. Plus, you will receive instructions on installation and proper use of the kit measures.
Check out our list of approved contractors
Take the stress out of finding a contractor with our approved contractor list
Save even more when you enroll your smart thermostat
Customers with an eligible smart thermostat at home can earn additional rewards by participating in the Smart Thermostat Rewards Program.
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Select the state you live in to access the appropriate documents.
Have a question about this program?
You can expect to hear back from us within 1-2 business days
Apply for your Smart Thermostat Rebate
Here’s what you can expect when you enroll your heat pump water heater in the Water Energy Demand Response program:
- Make sure your heat pump water heater is connected to the internet and activated with the manufacturer’s mobile or web application.
- Participation begins once your enrollment is approved, and your heat pump water heater is connected to the internet. This will be your anniversary date.
- There will be a maximum of 45 demand reduction events each year.
- Events will occur between the hours of 6:00 a.m. and 10:00 p.m. during the program season (Monday through Sunday, excluding holidays).
- The average event should not exceed 3-4 hours.
- There will not be more than one event per day unless a standard event is followed by an emergency event.
- An emergency event could be called during a holiday. On rare occasions, Dominion Energy may announce an emergency event with little to no warning as a last resort to avoid rolling blackouts and significant electrical grid issues.
- If you do not wish to participate in an event, you can pause your participation through your heat pump water heater’s app. This will pause your enrollment for 72 hours. You can resume participation at any time.
- If you choose to opt out, your participation percentage will be impacted. This may affect your ability to receive your annual incentive. To qualify for your incentive, you must participate in at least 75% of the total event hours in a calendar season.
- Should your heat pump water heater remain offline for 7 consecutive days, you will receive a weekly email reminder to reconnect your heat pump water heater. If the heat pump water heater remains offline for 30 days (about 4 and a half weeks), it will be unenrolled from the program. You will need to re-enroll in the program to obtain the incentive and your participation percentage will be reset based on the new enrollment date.